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Frequently Asked Questions

How to Choose the Right Milking Machine for Your Dairy Operation

  • Does your products come with a warranty?
    Yes, most of our products come with a 2-year warranty. Consumable parts, such as some gaskets and circuit boards, are covered for 6 to 12 months.
  • Where are your products manufactured?
    Our products are made in Turkey, using raw materials sourced from Turkey and other European countries.
  • What is your return policy?
    If a customer wishes to return an item, we first ask about the reason. If there's an issue we can fix, we’ll offer to repair it. Otherwise, we'll request the item be returned to us, and once received, we’ll issue a full refund.
  • How can I get spare parts or repairs in the future?
    We stock all necessary spare parts and offer repair services. You can order spare parts directly from our website.
  • Where is your business located?
    Our business is a registered Canadian business located in Niagara Region, Ontario, Canada.
  • What are some differences between hand milking and machine milking?
    Milking with a machine typically takes 4-8 minutes, whereas hand milking can take much longer. A proper milking machine mimics the natural suckling of a calf, reducing the risk of udder inflammation and helping to extract nearly all available milk, which is difficult to achieve with hand milking.
  • How long does it take to milk a Jersey or a Holstein cow?
    The milking time depends on the total milk volume, how fast your animal let the milk flow and the milking equipment. The average milking time is 5-8 minutes with a proper pail milker.
  • How long does it take to milk a sheep?
    The milking time depends on the total milk volume, how fast your animal let the milk flow and the milking equipment. The average milking time for a sheep is 3-6 minutes with a proper pail milker.
  • Do you have a goat milker suitable to milk Nigerian dwarf goats?
    Yes, we have two types of milking machines for goats. The difference is liner or inflations length. The longer one can use for Saanen goats or Nigerian dwarf goats. The shorter is optional you can use it for Nigerian dwarf goats if the udders are shorter than usual.
  • How long does it take to milk a Saanen goat or Nigerian dwarf goat?
    The milking time depends on the total milk volume, how fast your animal let the milk flow and the milking equipment. The average milking time for goats is 3-6 minutes with a proper pail milker.
  • What do pulsators do?
    Pulsators control the alternating milk and rest phases, providing comfort and efficiency during milking by mimicking the natural suckling rhythm. This helps to prevent mastitis and ensures effective milking.
  • What should I ask sellers about their milking machines?
    Look for milking machines that meet ISO 5707 standards, which ensure healthy udders, hygienic milk, and efficient milking. Ask about the vacuum pump and pulsator specifications, as these are critical components.
  • What is the difference between piston milking machines and those with a pulsator and vacuum pump?
    Piston machines are more affordable but may not meet ISO standards. Machines with a pulsator and vacuum pump can achieve the vacuum pressure needed for healthy, efficient milking and typically comply with ISO requirements.
  • What is the production and installation standard for milking systems?
    Milking machines should adhere to ISO 5707, the international standard for milking equipment.
  • What are the electrical requirements for your milking machines?
    Our machines operate on 120V at 60Hz and are compatible with a standard North American outlet.
  • What maintenance do milking machines require?
    Daily: Check for liquid leakage in the vacuum pump, vacuum reserve, and teat cups, and clean/dry if necessary. Every six months: Clean the vacuum pump, reserve, and pulsator with compressed air or a dry cloth. Annually: Replace liners (inflations) and milk hoses, or sooner if heavily used. Check pulsator gaskets if there are issues.
  • Can I milk cows and goats with the same milker?
    If you switch the clusters and adjust the pulsator and vacuum level, you can milk cows, goats or sheep.
  • What are the correct vacuum levels for milking cows, goats, and sheep?
    For cows, a vacuum level of around 400mmHg (50kPa) is ideal, while for goats and sheep, 300mmHg (40kPa) is suitable.
  • What is the optimum pulsation rate?
    The pulsation rate is typically between 50 and 65 cycles/min for cows and water buffaloes, 60 and 120 cycles/min for goats, and 180 cycles/min for sheep.
  • Do you offer technical support for setting up the milking machine?
    Yes, we provide guidance on installation and setup. Our support team is available for troubleshooting and maintenance tips.
  • Do you offer training for using your milking machines?
    Yes, we offer video tutorials and step-by-step guides for new users to ensure safe and effective operation.
  • Do you offer troubleshooting support?
    Yes, we provide a comprehensive troubleshooting guide. You can download it directly from our website here to help resolve common issues.
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